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Employee Self-Service is for Fort Bend County Employee Use ONLY
Unauthorized Access is Prohibited

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Troubleshooting FAQs

How do I use Employee Self-Service?
What are the PC requirements?
I forgot my Lawson user name and/or password. How can I obtain that information?
I continue to receive an error messages regarding an invalid user name or password. What do I do?
Whom should I contact with questions regarding Pay Checks, Year to Date (W2) or Leave Balances option?
Q: How do I use Employee Self-Service?
A:
The Employee Self-Service application is easy to use and is limited in functionality. After you login with your Lawson user name and password, you will see a list of functions. Click on one of the options and follow the corresponding directions.
Q: What are the PC requirements?
A:

PC Requirements

  • Windows 7 or Window 10.
  • Internet Explorer version 11, Chrome, Firefox, or Edge browser
    (Using any other web browser may result in unpredictable problems)
  • Disable Pop-up Blocker
Q: I forgot my Lawson user name and/or password. How can I obtain that information?
A:

Contact the IT Service Desk at 281-341-4580.

Q: I continue to receive an error messages regarding an invalid user name or password. What do I do?
A:
Contact the IT Service Desk at 281-341-4580.
Q: Whom should I contact with questions regarding Pay Checks, Year to Date (W2) or Leave Balances option?
A:
Please consult with your department/office payroll coordinator.

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